We are putting the programme on pause for now but we will be back, sooner than you think. If you’ve already referred someone before 5 December, don’t worry we’re still processing the referral and will let you know once our checks are complete. Keep a lookout for more updates! Thank you for participating and spreading the love.
The Love, Bonito Referral Programme enables you to invite your friends to join our community. When they join, they will receive a HKD50 Gift Card. New customers will also enjoy a 10% discount off their first purchase!
As a token of appreciation, you will also receive a HKD50 Gift Card for each friend you successfully refer.
For existing LBCommunity+ Members
How do I refer a friend?
Are you even a friend if you don’t invite them to Love, Bonito? To invite your besties (and more!) to join our community, simply head to your Love, Bonito profile and click on ‘Refer a friend’ to get your unique personal link.
I referred a friend and it’s been 30 days already but I haven’t received a Gift Card.
Have you received an email confirmation that your friend’s order successfully passed all the necessary checks?
- If you have, please visit your My Rewards page to view your Gift Card. If the Gift Card is not available, please click here to reach out to our Customer Care team.
- If not, kindly wait for an email that confirms that your friend’s order has passed our checks.
Did you receive an email confirmation that your friend’s order has failed our checks?
- Unfortunately, we’ve detected behaviour that violates our Referral Programme terms and conditions and you will not receive the HKD50 Gift Card.
How do I receive my referral award?
We tried owls but they weren’t that reliable. Once your friend places their first order using your code and passes our fraud checks, a Gift Card will be sent to you via e-mail within 30 business days. You’ll be able to see it on your My Rewards page too.
I got my Gift Card, when should I use it?
The referral Gift Card is valid for 30 days from the date of dispatch. Don’t forget to use it while it lasts!
For those who are not LBCommunity+ Members
I received a referral link from my friend, can I apply both the Gift Card and welcome discount to my first order?
You know we love you. That means you totally can apply both S$10 Gift Card and the 10% welcome discount that will be sent to you after you have signed up for an account on your first purchase! However, the 10% discount cannot be applied to the purchase of Gift Cards. You can find out more about the Welcome Offer at our Promo Codes & Promotions page.
What if I want to return my order?
If you’re unsatisfied with your purchase, you can definitely return your order. Find out more about our Return and Exchange policy.
Please note your return will be subject to our fraud check process and your friend who referred you may not receive the HKD50 Gift Card.